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Does this come with Rack mount hardware?
Thank you for your inquiry. According to Avocent, this unit does come with rack mounting brackets.
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the monitor only displays FREE. What do I do next?
Thank you for your inquiry.
6. Turn on the AutoView switch and monitor, then turn on each target device. After about one minute, the switch completes initialization and displays the OSCAR graphical user interface "Free" tag on the local port monitor.
7. Depending on how you will access the switch, you can configure the network settings through the OSCAR interface On-Screen Display (OSD) or the On-Board Web Interface (OBWI).

To configure network settings via the OSCAR interface:
1. Press Print Screen to activate the OSCAR interface Main dialog box.
2. Click Setup - Network and enter the appropriate Network Speed, Transmission Mode and Network Configuration settings for your network.

To configure network settings via the OBWI:
1. Point your web browser to the default IP address https://192.168.1.1 to access the switch.
2. Log in to the OBWI and click the Configure tab.
3. In the Appliance Configuration menu on the left, click Appliance - Network and enter the appropriate Network Speed, Transmission Mode and Network Configuration settings for your network.
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do you have a distributor in Riyadh, saudi arabia?
Thank you for your inquiry. To find a local distributor for this product, please visit the Avocent "Contact Us" page here: http://www.emersonnetworkpower.com/en-US/About/contactus/Pages/default.aspx, and select "sales" from box 1, Select your country in box 2, and select "Infrastructure Management" in box 3.
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Is the AV3016 compatible with juniper switch and firewall (EX and SRX series) for remote serial management ? What kind of cable should I buy ?
Thank you for your inquiry. We have not heard of any issues using this switch with any firewalls. For a serial connection, you would need the AVRIQ-SRL serial dongle (https://www.kvm-switches-online.com/avriq-srl.html) and the dongle power supply: (https://www.kvm-switches-online.com/upd-am.html).
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Hi, I'm looking at the Avocent AV3016 KVM. I see it shows the ability for 1 local and 1 remote user. Can both users work simultaneously on different servers? It's not clear from the description.
Thank you for your inquiry. We have confirmed with the manufacturer that this single user KVM would not allow for simultaneous access to different servers through the local analog and digital ports.

The Autoview 3200 (AV3200) is a two user version that would allow for simultaneous access. You can see the AV3200 here: https://www.kvm-switches-online.com/av3200-001.html.
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