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	document.write('		<div id="kwm_qaouter">			<div id="qawrapper" class="qa-wrapper" >		<link href="https://www.kingwebtools.com/kvm_switches/kwm_qa_system/review-style.css" type="text/css" rel="stylesheet" />		<scr' + 'ipt type="text/javascript" src="https://www.kingwebtools.com/kvm_switches/kwm_qa_system/review-script.js"><\/scr' + 'ipt><table border="0" cellspacing="0" cellpadding="0" id="writeqas">		<tr>			<td>				<div style="font-size: 10px;" id="submit_qa_form">					<form action="javascript:SubmitQa(\'kvm_switches\');" name="qa_form" id="qa_form">						<div id="kwm-qa-header">Have a question about this product? Ask here!</div>						<div id="kwm-qa-submit-form">							<div id="kwm-qa-input-question">								<input type="text" onfocus="QAExpandInit();" onblur="QAInputBlur(this);" name="kwm_question" id="kwm_question" value="Ask Your Question Here" />							</div>							<div class="kwm-qa-input-field">								<div class="kwm-qa-input-header">Your contact info is kept private.</div>								<input type="text" name="qa_your_name" id="qa_your_name" value="Name" onblur="QAInputBlur(this);" onfocus="QAInputFocus(this);" />								<input type="text" name="qa_your_email" id="qa_your_email" value="Email" onblur="QAInputBlur(this);" onfocus="QAInputFocus(this);" />								<div class="kwm-qa-clear"></div>							</div>							<div class="kwm-qa-clear"></div>							<div><input type="image" src="https://www.kingwebtools.com/kvm_switches/kwm_qa_system/images/submitrounded.gif" name="submit" style="margin-top: 10px;"></div>						</div>						<input type="hidden" id="qa_item_name" name="qa_item_name" value="">						<input type="hidden" id="qa_kwm_item_id" name="qa_kwm_item_id" value="ccs4usb-us">						<input type="hidden" id="qa_kwm_item_code" name="qa_kwm_item_code" value="" />					</form>					</div>			</td>		</tr></table><div id="qas-thank-you" style="display: none;"></div>			<table border="0" cellspacing="0" cellpadding="0" id="readqas" style="margin-bottom: 10px;">				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							does this system have to be on a network to work have two different lan connections dont want to cross						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.  This unit does not require a network connection to operate.  the Network port you see in the image is actually an Options port for either adding the optional remote control or for connecting to a computer to make firmware upgrades using the included flash upgrade cable.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(1131, true);" id="linkhelpful1131">Yes</a>(<span id="helpful1131">0</span>) | 				<a href="javascript:UpdateHelpful(1131, false);" id="linkunhelpful1131">No</a>(<span id="unhelpful1131">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Can you tell me how may VSC40 cables are supplied with the &quot;standard&quot; four (4) port  Adder purchase?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry. The Unit will ship with one VSC40 flash up grade cable.  						</div>						<div class="kwm-qa-helpful">							100% of 1 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(1227, true);" id="linkhelpful1227">Yes</a>(<span id="helpful1227">1</span>) | 				<a href="javascript:UpdateHelpful(1227, false);" id="linkunhelpful1227">No</a>(<span id="unhelpful1227">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							can you tell me how to get the drivers for this device						</div>						<div class="kwm-qa-answer">							Firmware updates for the ADDER CCS4USB and FreeFlow software can be located here: <a target=\'_blank\' href=\'http://www.adder.com/firmware-updates\'>http://www.adder.com/firmware-updates</a>.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(1353, true);" id="linkhelpful1353">Yes</a>(<span id="helpful1353">0</span>) | 				<a href="javascript:UpdateHelpful(1353, false);" id="linkunhelpful1353">No</a>(<span id="unhelpful1353">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							The diagram shows one monitor per PC. Can the PC(s) connected use multiple monitors?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.  Yes, the latest version of the Adder Free-Flow firmware does support multi-monitor computers (available on Windows operating systems only).  <br /><br />It does require the installation of the appropriate driver.  From the manual, "In order to use Multi-Monitor mode you will need to install a Multi-Monitor Free-Flow driver (available for download from the Adder website <a target=\'_blank\' href=\'http://www.adder.com/products/adder-freeflow#downloads\'>www.adder.com/products/adder-freeflow#downloads</a> onto each PC that has multiple monitors attached."						</div>						<div class="kwm-qa-helpful">							100% of 1 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(1545, true);" id="linkhelpful1545">Yes</a>(<span id="helpful1545">1</span>) | 				<a href="javascript:UpdateHelpful(1545, false);" id="linkunhelpful1545">No</a>(<span id="unhelpful1545">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Can Hot Keys be programmed into this switch that can be directed to Only a certain PC Port?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.  Unfortunately, the only programing of the hot keys is to change the default [CTRL] + [ALT] combo in case it conflicts with other software.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(1672, true);" id="linkhelpful1672">Yes</a>(<span id="helpful1672">0</span>) | 				<a href="javascript:UpdateHelpful(1672, false);" id="linkunhelpful1672">No</a>(<span id="unhelpful1672">0</span>)									</div>					</td>				</tr>					<tr style="display: none;" id="moreQas">						<td colspan="3">							<table border="0" cellspacing="0" cellpadding="0">				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Does this product come with ANY cables, or do all cables have to be purchased separately?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.  The CCS4-USB will ship with the following:<br />1 x Flash upgrade cable: VSC40<br />1 x Power adapter with coutnry speciifc power cord<br />4 x Self-adhesive feet<br /><br />Additional cables needed would include the USB and audio cable for each attached CPU.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(1962, true);" id="linkhelpful1962">Yes</a>(<span id="helpful1962">0</span>) | 				<a href="javascript:UpdateHelpful(1962, false);" id="linkunhelpful1962">No</a>(<span id="unhelpful1962">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							We have already purchased this device and it is in use and operating very well.  Does the software for it come on a separate disk/CD/DVD?  Or is everything needed to operate the device already installed in its firmware and therefore no disk/CD/DVD, etc. needed?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.  You are correct, this is a hardware based solution that generally  does not require the installation of additional software on target machines for basic use.  <br /><br />The Free-Flow technology (which requires firmware version 2.00), however, does require additional software to configure the monitor setup (this need not be on a target PC, but must be Windows based).  Also, the multi-monitor mode of Free-Flow requires a driver to operate correctly.  Both the driver and configuration utility can be downloaded from the adder website: <a href=\'http://www.adder.com/products/adder-freeflow#downloads\' target=\'_blank\'>http://www.adder.com/products/adder-freeflow#downloads</a>.<br /><br />For more details, see the CCS4USB manual located here: <a href=\'http://www.adder.com/sites/default/files/pdf/manuals/Adder%20CCS4-USB%20v2-9h.pdf\' target=\'_blank\'>http://www.adder.com/sites/default/files/pdf/manuals/Adder%20CCS4-USB%20v2-9h.pdf</a>						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(2158, true);" id="linkhelpful2158">Yes</a>(<span id="helpful2158">0</span>) | 				<a href="javascript:UpdateHelpful(2158, false);" id="linkunhelpful2158">No</a>(<span id="unhelpful2158">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Can I mix OS? As in, use it across 1 PC and 3 MACS?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.  Yes, for the most part the CCS4USB is operating system independent and will allow for the mixing and matching of operating systems (as long as they meet the minimum requirements).  The driver for dual-head targets using Multi-Monitor Free-Flow and the Free-Flow configuration and firmware upgrade programs are Windows only. <br /><br />More details can be found in the manual located here: <a target=\'_blank\'  href=\'http://www.42u.com/pdf/Adder-CCS4-USB-v2-9h.pdf\'>http://www.42u.com/pdf/Adder-CCS4-USB-v2-9h.pdf</a>.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(2315, true);" id="linkhelpful2315">Yes</a>(<span id="helpful2315">0</span>) | 				<a href="javascript:UpdateHelpful(2315, false);" id="linkunhelpful2315">No</a>(<span id="unhelpful2315">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							So I have a question.. We are struggling with our current setup.. 4 small computers connected to our KVM IOGEAR and iogear connects to usb extender that then leads to another usb extender using cat5 into our conference room less than 33ft away.. then plugs into our wiresless keyboard and mouse						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry.  Unfortunately, due to the complex and varied nature of user environments, detailed product support is beyond the scope of this simple FAQ.  Having said that, here are a couple areas to consider.<br /><br />In general, support for Wireless keyboards and mice can be spotty. This is related to the very different way in which wireless devices communicate.  This issue can be particularly tricky when the KVM uses certain forms of keyboard and mouse emulation.  You might try a basic, wired keyboard and mouse to see if that resolves the problems. Here is a statement by IOGear on wireless keyboards and mice: <a target=\'_blank\' href=\'http://iogear.custhelp.com/app/answers/detail/a_id/1071/kw/wireless%20keyboard\'>http://iogear.custhelp.com/app/answers/detail/a_id/1071/kw/wireless%20keyboard</a>. <br /><br />Another issue may be related to the extension units. Depending on how the USB signal is handled, the USB extenders might be introducing errors.  A "transparent" extension should not be a problem, but if the USB data is substantially transformed to accomplish the extension, that may lead to the same type of errors as wireless communications. Try the wireless devices directly attached to the KVM unit, and to each extender separately.  <br /><br />There may also be an issue if the USB signals are combined.  Some KVM devices expect an independent signal from both a keyboard and mouse.  if the USB extension is a single port device, the signals may not be interpreted correctly by the KVM. <br /><br />Another consideration mentioned in the IOGear KVM FAQ section relates to self-powered KVMs: \'My self-powered KVM occasionally freezes, what can I do to fix this?<br />The chipsets on some computer models may not transfer enough power over the PS/2 and USB port to completely power the KVM. Intermittent mouse and keyboard functionality is often a sign of an underpowered KVM.\' - <a target=\'_blank\' href=\'http://iogear.custhelp.com/app/answers/detail/a_id/2420\'>http://iogear.custhelp.com/app/answers/detail/a_id/2420</a>.  Adding additional USB extension may compound this issue.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(2491, true);" id="linkhelpful2491">Yes</a>(<span id="helpful2491">0</span>) | 				<a href="javascript:UpdateHelpful(2491, false);" id="linkunhelpful2491">No</a>(<span id="unhelpful2491">0</span>)									</div>					</td>				</tr>				<tr>					<td valign="top" class="kwm-qa-qablock">						<div class="kwm-qa-question">							Is it possible connect my 2 PCs installed close each other on only one printer, using this switch and USB cables?						</div>						<div class="kwm-qa-answer">							Thank you for your inquiry,<br /><br />Yes sir, the Adder CCS4USB-US supports printer / USB device sharing using the included USB Hub ports. However, the CCS4USB-US was just discontinued within the week - The direct replacement for that switch is the <a href=\'ccs-pro4-us.html\'>Adder CCS-PRO4-US</a> which also supports printer switching.						</div>						<div class="kwm-qa-helpful">							0% of 0 people found this helpful. Was this helpful to you? 				<a href="javascript:UpdateHelpful(2927, true);" id="linkhelpful2927">Yes</a>(<span id="helpful2927">0</span>) | 				<a href="javascript:UpdateHelpful(2927, false);" id="linkunhelpful2927">No</a>(<span id="unhelpful2927">0</span>)									</div>					</td>				</tr>						</table>					</td>				</tr>				<tr>					<td class="kwm-qa-expand" colspan="3">						<a href="javascript: void(0);" onclick="showMoreQas(this);">More Questions...</a>					</td>				</tr></table></div></div>');document.getElementById('kwm-sr').style.display = 'none';