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Hello. I recently bought a USB KVM CE700A, and try to connect a Touch Monitor AFL-19M. The monitor needs USB 1.1 and works perfectly connected directly too the computer. Connecting through the KVM extender anyway, the Touch Mouse on the screen don't works. Have any ideas ?
Due to mouse/keyboard emulation on KVMs/KVM extenders, the keyboard and mouse USB ports do not function like a typical USB hub and will not translate the data properly. We see this issue with wireless keyboards and mice due to the different ways in which they communicate.

To add additional USB peripherals (such as a touch screen), we suspect you will need an additional USB hub or a KVM extender with integrated hub like this one: https://www.kvm-switches-online.com/x50.html.
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Hai, I recently bought a USB KVM CE700A. But, I want connect the remote monitor more then 100 meters with 1920x1080 resolution any featured KVM products is available ?
What you are looking for is a simple KVM extender. Going that far with that resolution, however, eliminates many options. Adder does have the X-USB Pro that will go up to 1000ft (300 meters) at 1900 x 1200. https://www.kvm-switches-online.com/x-usb-pro.html
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does this kvm have support for touch screen monitor display?
Thank you for your inquiry. Unfortunately, no, this unit will not support a touchscreen monitor display. For touchscreen support, you would need an additional, independent USB hub for the touchscreen to plug into or perhaps a KVM extender with an integrated USB hub.
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Hi, I have wireless keyboard and mouse with only one wireless dongle. The mouse and keyboard is working properly if continuously using but if these were become idle for around 30 minutes or more one of the keyboard or mouse even both is not working. I need to re-plugged the wireless dongle to KVM to work again. Please help to resolve this issue. Thanks in Advance.
Thank you for your inquiry,

Due to mouse/keyboard emulation on KVMs/KVM extenders, the keyboard and mouse USB ports do not function like a typical USB ports and will not translate the data properly. We see this issue with wireless keyboards and mice due to the different ways in which they communicate. Unfortunately, there is no KVM / extender on the market that explicitly states it supports wireless keyboards and mice.

We\'ve seen success using wireless devices with extenders that feature Transparent USB (without any kind of emulation). Again, it is a hit or miss proposition and we cannot guarantee any switch will work. For best performance and compatibility, we always suggest wired keyboards and mice.


That being said, here are some steps that you can use to try to fix the dropping wireless devices:

- Turn off USB Emulation and/or Mouse & Keyboard Emulation, if possible.
- Plug the wireless USB combo receiver (I.e. Logitech Unifying Receiver) into the keyboard USB port.
- Plug the wireless receiver into the mouse USB port, and plug-in a wired keyboard into the keyboard USB port - you can put this keyboard aside somewhere and use the wireless devices.
- If the KVM has two or more USB Peripheral (Hub) sharing ports, the wireless USB receiver can be connected to one of these ports.
-If a USB Peripheral port is used for the wireless combo, all port switching will have to be done manually using physical port selection buttons on the KVM unit.
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Hello. I have a Aten Usb KVM Extender CE700AL. It shows screen, but the keyboard and mouse stopped working. Tried to reset both by cutting the power. Cat cable tested, nothing wrong there. moved the extender to a computer where I have the exactly same system. The extenders work there. Any suggestions?
Thank you for your inquiry. We are sorry to hear about the issue you are experiencing.

It looks like you\'ve already been through our recommended troubleshooting steps and unfortunately additional detailed troubleshooting is beyond the scope of this simple FAQ.

For further assistance please contact Aten\'s Technical support team directly. You can reach to Aten\'s Technical Support at 1-949-428-1111 or support@aten-usa.com
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