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buenos dias, yo tengo instalado este equipo USB KVM Extender modelo CE800b. ya tengo 2 años con varios instalado en la empresa pero desde hace un mes para viene presentando problemas ya que el monitor se prende y se apaga como si se le fuera la señal, como un parpadeo, lo extraño es que no es continuo, me sucede un rato y luego puede pasar un dia y me vuelve a suceder. mi pregunta es si saben cual puede ser esa falla y como la soluciono?
Thank you for your inquiry. We have a few steps that may solve your issue with flicker/signal loss. First off, loose connectors, either end of the Cat5 cable or the video cables connected to the units, could cause signal loss/degradation. Another issue could be that the cabling has become defective, unable to successfully transfer a \'full\' or complete signal. The last cause for signal issues we have experienced is the transmission length exceeds the maximum length of 250 m (825 ft), thus causing signal degradation. If the above steps have already been checked/attempted, unfortunately the issue may be beyond our knowledge and we recommend using ATEN\'s Ask A Question, as ATEN\'s service department is extremely knowledgeable and can hopefully help you work toward a resolution.
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