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how can i switch from on station to another ??
To switch between targets, you can either use the push buttons on the front of the unit, use the OSD by pressing the [scroll lock] key twice, or by using hotkey mode. The default setting to enter hotkey mode is to press [Num Lock] + [-]. Once in hotkey mode, key in the port ID. Press [Esc] to leave hot key mode.

Fo further information, please see the manual posted above.
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Our CS1716 just beeps. The power light is on, the display is 00 but nothing appears on console. What do we do?
Thank you for your inquiry. Unfortunately, detailed product support is beyond the scope of this simple product FAQ. Having said that, many issues can be resolved by resetting the KVM switch. For this ATEN unit, there is a recessed reset button on the front panel near the Port LEDs. Press the button and wait for the unit to reinitialize.

There is also a very basic troubleshooting section in the manual linked from the product page. In part it states, "Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all of the cables are securely attached and seated completely in their sockets." There is no specific mention of the issues you are having, but the manual goes on to say that erratic behavior may be caused by the unit not receiving enough power. Please check that the power adapter is functioning properly.

Beyond these few steps, and a couple more mentioned in the manual, please contact the manufacturer, ATEN, directly for additional product support. ATEN\'s support page can be reached here: http://www.aten.com/tech/?cssflag=inquiries.
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Is there a model that supports 4 console stations?
Thank you for your inquiry,

There isn\'t a 4 user (4 console station) KVM in the MasterView product family. However, Aten does offer a few 4 user KVMs such as KN4116, KN4132, and KM0532. To see a full list of our 4 user KVM Switches, click here.

If you would like a recommendation based on your setup, please feel free to contact your KVM Switches Online sales representative directly at 1-877-586-6654, at sales@kvm-switches-online.com, or via our online Chat functionality.
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I have a few questions pertaining to this device; first would be is it TAA compliant, second would be what security measures are utilized to prevent unauthorized access to the KVM and is there an option like this that would allow for network cable to be run and plugged into a usb/vga adapter to allow reaching systems not situated in same location?
Thank you for your inquiry.

Upon confirming with Aten, the CS1716A is not TAA compliant. The country of origin is China.

Unauthorized access is prevented by basic username and password login, since physical access is required for this device.

There is no supported method of extending attached units for the CS1716A. If you plan to extend multiple units over 15 feet away, Aten recommends one of their high density KVMs, such as KH1516A.

If you would like further assistance please contact our sales team.

Sales@KVMSO.com
1-877-586-6654 (Option 1)
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