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Is the KVM extender UL listed/certified (not just the wall wort)?
Thank you for your inquiry. According to SmartAVI the FDX-2000 has received approvals from UL, CE and is ROHS compliant.
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Hello. good to contact you. We are conHello. good to contact you. We are contractor for delivery of airfield lighting equipment to a domestic airport in Mongolia. We have installed the control system in the 1st floor and remote KVM in the 3rd floor. We are using extender over UTP cable and have a problem. The problem is interference from power source and aviation radio equipment. our vendor is recommending to use extender over fibre optic cable. Will your system assist in eliminating this problem.tractor for delivery of airfield lighting equipment to a domestic airport in Mongolia. We have installed the control system in the 1st floor and remote KVM in the 3rd floor. We are using extender over UTP cable and have a problem. The problem is interference from power source and aviation radio equipment. our vendor is recommending to use extender over fibre optic cable. Will your system assist in eliminating this problem. Sorry that I have misspelled my email address in the previous submission. This is correct one.
Thank you for your inquiry. In general, fiber-optic cables are immune to electromagnetic interference (EMI) and radio-frequency interference (RFI), making fiber-optic cables a good choice when experiencing heavy interference from these types of sources (in your case power cords and radio traffic). However, that is not to say that a particular fiber extension unit may or may not work in your particular environment. There may be other factors involved.

To find a local distributor of this SmartAVI fiber extension product, please contact SmartAVI directly: http://www.smartavi.com/techpartners/asia.html.
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Please advise what procedure is necessary following loss of any peripheral device or the power supply to the FDX-2000S to re-establish the connection or device, is it necessary to re-boot the PC or does everything re-establish automatically?
Thank you for your inquiry. In most cases, the FDX-2000 extender should reconnect without any issues. Problems with extenders not reconnecting are typically caused by DDC information getting lost - DDC provides plug-and-play capability for displays. This SmartAVI fiber extender has the ability to "learn" and store the DDC information for the attached monitor, preventing this common reconnection issue (as long as the "learning" procedure has been followed). In rare cases, there may be other factors that prevent a proper handshake, depending on particular environments.
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We are currently using a fibre optic single video kvm extender. It was working fine until we upgraded the computers video driver because of another issue. The Signal has now been lost and was wondering if the Crystalview has compadiability issues with certain video drivers?
We do not typically see problems with drivers, please give us a call to help trouble shoot. Or give the engineers at Rose a quick call: Rose: 800-333-9343
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Hi, is this available with multi mode fiber?
Thank you for your inquiry,

This SmartAVI FDX-2000 features multi-mode fiber extension.

See below for some alternative options as well.

Single-mode (or multi-mode) + USB alternative: Adder ALIF1002P

Multi-mode + USB alternative: Adder XD150FX-MM
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