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I installed a new wireless keyboard to the Iogear KVM 8 ports, but when I turn on the device I get the OSD window where the user and the password are shown but the keyboard is not connected or not working, and the direct keys on the switch are not lit and there is no can connect. I have the machines turned on and the switch is not activated and it does not allow me to select any machine. Previously it was working with a Logitech mx 5000 keyboard by USB, but it was too slow and the batteries did not last. The Iogear KVM is excellent but I have connectivity problems when I install a new keyboard. Thank you
Thank you for your inquiry,

Wireless keyboards are typically not supported via the standard emulated keyboard port. For troubleshooting a wireless device and/or finding a KVM to work with wireless devices, please refer to our Wireless Keyboard & Mouse with a KVM Switch Guide.

Please let us know if there is anything else we can ever help you with!
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