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Is it possible to reset the configuration info in the KA-7570 adapter? I'm getting a "Cable not connected" error and can't make it go away.
Thank you for your inquiry. Unfortunately, detailed product support is beyond the scope of this FAQ. That being said, here are a couple things to possibly help.

Of course all connections should be checked as well as the CAT5 cable used to connect the KVM. If possible, switch the dongle with one that is known to work to see if the new dongle functions.

We did not find any information on resetting the adapter or a manual specifically for the KA7570, but it is possible the manual for the KVM that is in use may have information regarding resting the adapter.

For further assistance, we would suggest contacting ATEN support at: http://www.aten-usa.com/tech/?cssflag=inquiries.
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Is the KA-7570 compatible with the KH1516 KVM?
Thank you for your inquiry. According to the manufacturer, the KA7570 is compatible with the KH1516A. We have also confirmed this CPU module is backward compatible and will work with the older legacy KH1516.
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Is the KA7570 compatible with the KL1516A?
Thank you for your inquiry,

The KA7570 dongle is indeed compatible with the KL1516A. The KL1516A Console Drawer integrates the Aten KH1516 KVM Switch-and uses the same cables for server interface.

Please see page 3 of this Aten KH1516 Manual to see all the compatible server interface dongles.
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What Aten switches is this compatible with?
Thank you for your inquiry,

The KA7570 USB VGA KVM Adapter is compatible with the following Aten KVM Switches: KH1508A, KH1508Ai, KH1516A, KH1516Ai, KH1532A, KH2508A, KH2516A, KL1508A, KL1508Ai, KL1516A, KL1516Ai.

You can find the full Aten Cable Product Compatibility List here.

Please let us know if there is anything else we can ever help you with!
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