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Does this item include the switch as well as the Keyboard, Monitor and Mouse? Thank you.
Thank you for your inquiry. The Avocent LRA185KMM16-001 does provide your rack with a 16 port IP KVM switch neatly tucked into the back of the console drawer which provides a 18.5" display accompanied by a keyboard and touch pad. This KVM allows for the input of VGA video along with PS/2, USB, or SUN Keyboard and Mouse coming from the server side. If you would like a recommendation based on your application, please feel free to contact your KVM Switches Online sales representative.
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what is the std warranty? Shall i have warranty of 8 years for 16 ports kvm?
Thank you for your inquiry,

The standard warranty for the Avocent LRA185KMM16-001 is 2 years. We also offer extended warranties for most Avocent products - if you would like an extension to the standard warranty, please contact your KVM Switches Online sales representative directly for more information.
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Can i connected CISCO 3850 switches directly to this KVM or is there a connector/converter required?
Thank you for your inquiry,

According to Avocent, interface connection from the LRA185KMM16-001 to the CISCO 3850 switch can be made by using a Avocent Serial Server Interface Module (AVRIQ-SRL) connected to the CISCO 3850 \'RJ-45 Console Port\' through a Cyclades RJ-45 to DB-9M crossover adapter (ADB0037).

Please refer to this Catalyst 3850 Switch Getting Started Guide for step-by-step instructions for connecting the units.
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Does this item come with the rails for mounting? Can they be bought separately if we can't find them in the box?
Thank you for your inquiry,

The LRA185KMM16-001 would indeed include the rails for mounting the unit into 1U of a 19"EIA rack. If the rails were misplaced or break, we can indeed sell a replacement - please feel free to contact your KVM Switches Online sales representative for a quote.
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How can I find info on mounting hardware and instructions?
Thank you for your inquiry,

You can find instructions for mounting the LRA185KMM16 into a rack in Section 2 "INSTALLATION" of the Avocent LRA185KMM16 Manual.
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