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I ordered this product (Raloy 19" Rackmount monitor Drawer with the optional Integrated KVM (16-port Cat 5/6 KVM) I powered on the unit and the screen comes up with a username/Password prompt. Do you know what the username and password is? Is this security for the monitor or the KVM unit? Thanks in advance for any help.
Thank you for your inquiry. The default user name and password is 00000000 (eight zeros). This password is used for the KVM access.
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Does the Raloy RW119-S801 KVM Switch have the "UL or CSA" testing laboratory labels on it?
Thank you for your inquiry. The base rack console unit has cUL, FCC and CE certifications. The integrated 8-port KVM also has cUL, FCC and CE certifications.
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Is the switch a separate device or is it all in the drawer? What I mean is...do the cables pull forward when you slide the drawer out?
Thank you for your inquiry. Though it is integrated into the drawer, the KVM portion of this unit will remain stationary in the rack. The cables connecting to the servers/computers will not move when the drawer is pulled out.
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I was wondering what lengh are those RCE-6 Combo 4-in-1 KVM Cables? I see that in product description it says: 6,10 & 15 feet. If switch comes with lets say 6' cables, can you tell me how much 10' and 15' options would cost. Thank you
Thank you for your inquiry. The Included cables are the 6 foot version. The 10 foot cable is $21.00 and the 15 footer is $26.00. To receive a quote for an RW119-S801 with 10 or 15 foot cables instead of the 6 footers, please contact your KVM Switches Online representative at 1-877-586-6654 or via our online chat feature.

Please note however, a quoted order could not be placed online, so would not be eligible for our free ground shipping offer. Depending on how many of the longer cables are required, it may be more economical to order them online and receive the free shipping offer.
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I am looking for an extra 8port kvm to cascade from my existing KVM what will work
Thank you for your inquiry. We will need more information to determine the appropriate KVM for your needs. Please contact us at 1-877-586-6654 or via our online chat feature to discuss your project in greater detail.
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