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we have Avocent SwitchView SC620 used on a DELL ultrasharp U3014 monitor. use DVI link with DP port since NO VGA port on the monitor. Cannot get the signal to screen. any help much appreciate
Thank you for your inquiry. Unfortunately, because user environments are so very different, detailed product support is beyond the scope of this FAQ.

Having said that, here are a couple of ideas. First off, looking at the monitor specs, it appears the monitor only accepts digital video signals. If this is the case, the target machines will also likely need a digital video source. We do not believe there is any active conversion of the video signal going on, so both source and target would need to be digital or analog.

We did note that the monitor accepts a dual-link DVI-D input, rather than adding an adapter to go to DisplayPort, it may work better to go directly to the DVI-D. (Please see the additional information from the manual below about connecting a digital source to the KVM)

Additional information from the product manual regarding different video adapters.
Monitor Video Adapters
The local port connectors and cable connectors on the SC620 switch are DVI-I. Analog monitors require an adapter to connect to the VGA port (VAD-27). Monitors with digital-only connectors can be plugged directly into the DVI-I connector on the SC620/640 switch.

Target Server Video Connectors
All of the target video connectors and cable connectors on the SC620 switch are DVI-I. Target servers with analog connectors require an adapter to connect to the VGA port (VAD-28). Target servers with digital only connectors must use an adapter to match up with the DVI-D port (VAD-31).

For additional Support options, please contact Avocent directly. We also recommend using the Avocent Support community which can be found at this link: http://community.emerson.com/networkpower/support/avocent/ . In addition to the general support community, there is a SwitchView SC specific Wiki that can be found here: \'>http://community.emerson.com/networkpower/support/avocent/desktop/switchviewsec/.
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SC620-001 does it pass NSA TEMPEST?
Thank you for your inquiry,

The Avocent SC620 is not certified TEMPEST. Adder Technologies recently came out with a few TEMPEST rated Secure KVM Switches that we will be adding online shortly. In the mean-while, if you are interested in the Adder TEMPEST Secure KVMs, please feel free to contact your KVM Switches Online sales representative directly for a quote.
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