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Is SC840 TAA compliant?
Thank you for your inquiry,

We have confirmed with the manufacturer that the Avocent SC840 Secure KVM is indeed TAA compliant.
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How do you do the IR switching?
Thank you for your inquiry,

The Avocent (by Vertiv) SC840 features a RCU (CONSOLE Remote Control Unit) port for switching the device. Note however, upon inquiring about this with the vendor, they informed us that "as of right now that port has not been activated so the remote control capability is not available yet".

For a similar alternative product with remote control, you may be interested in:
Adder AV4PRO-DVI which features remote control capability via an optional RC4 remote switch.
-or-
Gefen EXT-DVIKVM-441DL, which includes the RMT-4IR Infrared Remote Control.
-and/or-
SmartAVI HDC-IRS IR extender.

For a recommendation based on your application, please feel free to contact your KVM Switches Online sales representative.
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Do you have a pin out detail for the RCU port on the SC840-001
Thank you for your inquiry. Unfortunately, a pin out diagram is not available for the RCU port as it is curently inactive and was added for future use.

Since the RCU port is for future use, the manufacturer has not created any pin-out documents yet.
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Can you please provide the country of origin (COO) of the SC840-001? Are they manufactured in the United States?
Thank you for your inquiry,

According to the vendor, the SC840-001 is manufactured in USA. The Harmonized Tariff Schedule (HTS) for SC840 is 8471.80.1000, the Export Control Classification Number (ECCN) is EAR99, and it is Self Classified.

Please let us know if there is anything else we can ever help you with!
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