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Your desc: "Instant monitor, mouse and keyboard switching via emulation" - does this item actually have DP emulation (EDID)?
Thank you for your inquiry,

Since DisplayPort is a data signal connection instead of a typical video signal, most manufacturers including Avocent have not implemented DP video emulation. It is typical to notice a couple of second delay during switching with the SV220D.

However, SmartAVI did recently came out with a new switch series (D2H-4P-S / D2H-4P-Duo-S / D2H-4P-Quad-S) that emulates HDMI video signal over a DisplayPort connection.

Thank you for the feedback, I will fix that bullet based on the product family asap.

If you would like a recommendation based on your setup, please feel free to contact your KVM Switches Online sales representative directly at 1-877-586-6654, at sales@kvm-switches-online.com, or via our online Chat functionality.
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Do the SV220D and SV240D support lower resolutions at higher refresh rates than @30 Hz, such as 2560x1600 @60 Hz?
Thank you for your inquiry,

The maximum resolution that the Avocent SV220D & SV240D support at 60Hz is 3840x2160 @ 60Hz. So 2K (2560x1600) would also be supported at 60Hz.

If you would like a recommendation based on your application, please feel free to contact your KVM Switches Online sales representative. Sorry for the delay and thank you for your patience as we updated KVMSO to a new format.
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Does the SV220D have USB 3 or 2 port? The description says USB 3.0 but the ports in the image are not blue like on the SV240D.
Thank you for your inquiry,

The SV200-series uses USB 2.0 ports for the keyboard and mouse connections, and USB 3.0 for the USB peripheral ports. However, the SV220D does not feature USB peripheral ports like like its sibling the SV240D. I have updated the product page to reflect this on next publish - my apologies for any inconvenience.

If you would like a recommendation based on your application, please feel free to contact your KVM Switches Online sales representative directly at 1-877-586-6654, at sales@kvm-switches-online.com, or via our online Chat functionality.
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Does this support mst for daisy chaingin of monitors?
Thank you for your inquiry. As long as the monitor and attached computers meet the requirements, this device should support Daisy Chaining of DP monitors.
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My switch keeps losing connection to the number 2 port. Is there a way to reset this device?
Thank you for your inquiry,

We are sorry to hear of the issue you are experiencing. Let\'s get you in touch with Vertiv\'s Technical Support team to trouble shoot your environment to see what may be causing that issue. Please feel free to reach out to Vertiv Technical Support at +1 888 793 8763 or click the "Email Contact" link here to fill out a technical support form.

Please let us know if there is anything else we can ever help you with!
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