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Have a question about this product? Ask here!
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What guarantee does it has?
Thank you for your inquiry. This unit has a 2 year warranty:
"ATEN warrants its hardware in the country of purchase against flaws in materials and workmanship for a Warranty Period of two [2] years (warranty period may vary in certain regions/countries) commencing on the date of original purchase.

Additional details on ATEN\'s standard Warranty policy can be found here: https://www.aten.com/global/en/legal/policies/warranty-policy/
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Can this device be controlled remotely. Say I have cameras connected to it in another city, is there a way I can control the cameras without being in the vicinity of the cameras? Or do you you offer a product that would allow me to do that?
Thank you for your inquiry. Unfortunately, the UC9020 does not support remote operation.

Additionally, we do not sell any devices that provide direct control of a camera remotely. If on the other hand you are looking to control a computer remotely, that would then control the cameras, we do have a number of options available.

A single port IP KVM gateway may fit the bill. You can find some options here: https://www.kvm-switches-online.com/kvm-over-ip-gateways.html.
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What is the total number of cameras that can be inputed into this switcher
Thank you for your inquiry. This device will support up to two HDMI sources - including HDMI ready cameras.
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Can you use a windows laptop for Aten control?
Thank you for your inquiry. Unfortunately, no - The UC9020 requires an Apple iPad running the ATEN OnAir™ App (https://www.aten.com/global/en/product-landing-page...) to operate, and the app is found exclusively in the App store: (https://apps.apple.com/tw/app/aten-onair...)
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Do you have the Aten UC9020 in stock?
Thank you for your inquiry.
As of this moment, August 20th 2020, UC9020 is in stock.

To secure this unit please place an order online.
Or if you would like multiple quantities please contact our sales team for a quote.
Sales@KVMSO.com
1-877-586-6654 (option 1)
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